Terms of Service

Terms of Service

By using sheryllowejewelry.com, you agree to the following terms of service. The trademarks and logos of Sheryl Lowe and our affiliates may not be used without our written consent. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without the express written permission by us. We do not represent or warrant that the information on our website is accurate, complete or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.  

 

Privacy

We respect your privacy and have procedures in place to ensure that personal information is handled in a secure, responsible and professional manner. Customer account information is treated as confidential and is not shared with any outside affiliates or individuals. We only use the information you provide to process your purchase, to send you marketing and promotional materials by e-mail, and to help us improve our product assortments and services for you. Should you prefer not to receive marketing or promotional e-mails at any time, simply click to unsubscribe.

 

Shipping

Orders are processed pending item availability and credit card verification. SherylLoweJewelry.com will contact you via email if there are any issues with your order. All orders require a signature upon delivery. Orders placed Monday - Friday before 12PM EST will begin processing that day and will ship within 2-3 business days. Orders placed Monday - Friday after 12PM EST will begin processing the next business day and will ship within 2-3 business days. Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday. SherylLoweJewelry.com does not process or ship orders on Saturday, Sunday or company observed holidays. SherylLoweJewelry.com is unable to ship orders to APO/FPO addresses. At this time, SherylLoweJewelry.com is unable to ship to any International addresses or process International credit cards. 

 

Returns

At this time, all sales on SherylLoweJewelry.com are final. Due to the finality of your purchase, please note the measurements and scale of all products before purchasing. We are here to help and will be more than happy to talk you through everything before making a purchase. Please send us an email at info@sheryllowedesigns.com or give us a ring on 805-969-1742 with any prior questions or concerns. In the event of a manufacturing defect or if you received an item in error, please email us at info@sheryllowedesigns.com within 48 hours of receiving your purchase and someone will get back to you within 24 hours. If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are only responsible for pieces purchased directly from SherylLoweJewelry.com.

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