Refund policy

At this time, all sales on SherylLoweJewelry.com are final. Due to the finality of your purchase, please note the measurements and scale of all products before purchasing. We are here to help and will be more than happy to talk you through everything before making a purchase. Please use the live chat module on our site, send us an email at info@sheryllowedesigns.com, or call 805-969-1742 with any questions or concerns prior to your purchase.

In the event of a manufacturing defect or if you received an item in error, please email us at info@sheryllowedesigns.com within 48 hours of receiving your purchase and someone will get back to you within the next business day.

If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are only responsible for items purchased directly from SherylLoweJewelry.com.